by Lisa Graham | Nov 19, 2018 | Ask Dr. Graham
Dear Dr. Graham: I need to know how to deal with “Moody Melvin,” one of the most talented employees in my organization. Melvin is great to work with 95 percent of the time. The rest of the time his body language is extremely negative, his tone is snippy,...
by Lisa Graham | Nov 12, 2018 | Ask Dr. Graham
Dear Dr. Graham: I’ve learned a lot from what you’ve said about nonverbal communication and how employees can identify and address the nonverbal communication that might be offending others. But what I want to know is how to talk to a peer about her nonverbal...
by Lisa Graham | Oct 29, 2018 | Ask Dr. Graham
Dear Dr. Graham: I’m really excited about my recent promotion. I’ve waited and worked for it for a long time. The only problem is that I will now be managing my former peers, including “John,” who also interviewed for (and really wanted) my new managerial...
by Lisa Graham | Oct 14, 2018 | Ask Dr. Graham
This is the second post of a two-part series on how to shut down gossip or negative talk in an organization. Last week I provided strategies for anyone seeking to shut down gossip at the source. This week I’m addressing how managers can address/prevent harmful...
by Lisa Graham | Oct 1, 2018 | Ask Dr. Graham
Today’s post is the first of a two-part series on how to shut down gossip or negative talk in an organization. This week I’m providing strategies for shutting down gossip at the source. Next time I’ll address how managers can address/prevent harmful chatter. Dear Dr....
by Lisa Graham | Sep 17, 2018 | Ask Dr. Graham
Recently, I’ve worked with several clients who received vague negative feedback from colleagues. And these clients can’t for the life of them figure out what they’re doing wrong. After some investigation, we often discover the problem is rooted in...
